CommercialCleaning

Name: Mum's Helping Hands
Address: Address: Unit 11 Lenton Business Centre, Lenton Blvd, Nottingham, Nottinghamshire, NG7 2BY, UK
Telephone: 0115 942 0028
Rating: 4.4

Fantastic company, would definitely recommend, they came and removed a Mould issue that started to present in our business premises. They were very pleasant to deal with, arrived on time at the agreed date and did a fantastic Job at great value for money.

Andy Goddard

16:30 01 Feb 23

Excellent service, arrived on time on day agreed and removed all black mould from the bedroom but went above an beyond asking if other affected areas in the house and also removed some mould from porch and kitchen. Very polite and friendly would highly recommend.

Sean Burke

19:43 26 Jan 23

Mum's helping hands is an absolutely amazing company. Our property had a mould issue, which the mould removal team were able to fix for us. The difference in our flat was instant, and has made a huge difference. Our request was addressed with care and compassion at all times. I would highly recommend this service to anyone who needs it

Emily Dixon

11:05 19 Dec 22

just wanted to write this review after using this cleaning company and how helpful and honest I found them nothing wasn’t too much for them I was a bit reluctant paying upfront for their End of tenancy clean after reading a few of their reviews I was sold.After using an End of Tenancy Cleaning services, on the cheap which worked out to be a Nightmare. Our landlord said I will have to charge you £370 to get our own cleaners in to re-clean the house.I called Mum’s Helping Hands who had a lot of positive reviews we told them our situation about our landlord is going to take £370 from us to clean our house. Mums arranged to come to our property to give us a quote for an end of tenancy clean.They called us back with a quote of £260 for a 3-bed student house which was ok better than my landlord's price the cost we paid first was £100 to some back street cleaning company that received a flyer through our door.Our landlord deemed the end of tenancy clean not so good the company never cleaned the cooker or the bathroom properly and left cobwebs all over the house. Definitely not professional standard' and we would have lost a chunk of our deposit if it wasn’t for Mums, we paid £260 to get it re-cleaned.Our landlord was amazed that we found a good company at such short notice to clean his student house. One of big problem that the landlord was really angry about was the mould left in the house by the previous company after a deep cleanWe had mould in the bathrooms, in all bedroom’s windows and behind wardrobes, which the other company said they would remove. The previous company never removed anything they tried to tell me we need to get a contractor to skim the walls and repaint them which would of cost us a fortune being students.Mums also provided a service to remove mould. One of their mould technicians removed all the mould in all rooms and didn’t even charge us because we had an end of tenancy clean truly outstanding service.We paid extra to get the carpets steam cleaned has we found some nasty stain in my carpet left after a party we had. Mums arrived for a carpet specialist to come to our property after our end of tenancy clean. He got the stain out within seconds. He evidently is an expert when it comes to specialised carpet cleaning, and I cannot praise them enough Mums Carpet Cleaning service was also very high standard. The staff once again was incredibly friendly and professional it was a real pleasure to deal with all their staff.We truly thank you Mums Helping Hands for your expertise and great job we will be definitely be using you next year and definitely recommend your services to others.

Gavin Richmond

21:03 03 Jul 22

We have a flat where the tenant had not adequately ventilated the bedroom causing a large build up of mould. Communication with Mum’s helping hands was fast and easy they sent over a mould removal specialist and gave tips on how to make sure it doesn’t return. Great service and responsibly priced. Would definitely use their cleaning services again.

Leila Gaber

22:36 18 Jun 22

I have been with Mums helping hands for just over a year now and have never had cause for complaint. They are professional, efficient and friendly. When your cleaner is on holiday then you are offered a replacement, which is very convenient.Nothing is too much trouble for them and they work very hard to keep both clients and staff happy. I would 100% recommend Natalie she's very friendly and helpful- you won't find another company to beat them. Ever.

Madhusudan Vasi

16:02 10 Oct 20

Saved my life! I'm 39 weeks pregnant and was struggling to deep clean, I opted for Mums Helping Hands deep clean and double oven clean (on a very tricky oven) and they have done a remarkable job. Very impressed with the standard in every room, never had such a sparkling bathroom either! Thanks to the team for their efforts and for helping me in my time of need!!

Couls

11:24 18 Aug 20

Good Service. Very accommodating staff.

bush greene

15:42 13 Aug 20

I have used mums helping hands for a fortnightly clean of my flat, for the last 12 months. It is an excellent company. They are speedy, very thorough and reliable. I am able to point out any specific area that I would like them to focus on each time, to which they go above and beyond, always leading to significant satisfaction. The staff are highly professional maintaining a lovely manorism. Security is taken very seriously and the company is very trustworthy. Over the years I have used a number of other companies- mums is most definitely by far the best. I highly recommend mums helping hands.

Amelia Gordon

21:08 18 Feb 20

Used Mums Helping Hands for another end of tenancy clean. Just like previously they were excellent in their communications with me and prompt when it came to a meeting prior to completing the clean. We discussed exactly what was required and the cleaning team arrived right on time, worked hard, and completed the clean to a very high standard. I continue to use them because they deliver on their promises, are great at communicating with me, and provide an excellent service for a competitive price. Thank you.

Steve Bradshaw

00:53 15 Jan 20

Absolutely stunning! I’m a landlord and my house been left with awful situation. Thanks to MHH, after mould removing and cleaning, the house in now brand new. It worth every penny. Strongly recommend.

Calvin Cool

11:34 11 Sep 19

Steve Bradshaw

11:34 14 Aug 19

Used Mums Helping Hands for an end of tenancy clean - they were brilliant! Communal areas were spotless - all for a competitive price. Would definitely recommend.

Izzy Phillips

09:26 02 Aug 19

Used Mums Helping Hands for an end of tenancy clean - they were brilliant! Communal areas were spotless - all for a competitive price. Would definitely recommend.

Izzy Phillips

09:26 02 Aug 19

Great Company. Polite, reliable and extremely professional cleaners. The office staff are amazing, always willing to make last minute changes, they are extremely flexible and unlike most cleaning companies they care about the job they do!Would recommend to friends and family. Thank you!

Ruth Vanderpuye

19:49 01 Aug 19

Ruth Vanderpuye

19:49 01 Aug 19

Fantastic service received from Mum’s helping hands. I work in a letting agent and have used the company several times, always receiving great feedback and comments about the cleaning standard. I would recommend them to anyone looking for end of tenancy cleans or even regular cleans. Jeegisha is always very hands on and happy to help.

Kirsty Inglis

18:21 20 Jul 19

I am delighted to be able to recommend Mums Helping Hands. I need a regular domestic clean and tried a couple of other cleaning companies, but we didn't 'fit'. The moment Sam came through the door I knew we could get on. Cleaning standards are fantastic. It feels a bit like I've got Mary Poppins in the house, she can whizz through jobs that might take me all morning. and is happy to help with whatever needs doing. 2-hours a fortnight helps keep on top of things. Regular and reliable, I am looking forward to a long and happy working relationship.

jane smith

10:41 28 Jun 19

I approached Mums helping hands when we were looking to change our cleaning service provider for our offices. What impressed me straight away about them was their professionalism and how keen they were to provide us with an excellent service. It was an easy decision to award them the contract as I believed that they would deliver high quality service at a competitive price. It wasn’t the cheapest quotation, but I believed Mums helping hands would offer the best overall value.Mums helping hands have more than lived up to expectations. Rebecca our cleaner is very hard working and extremely conscientious, ensure that standards are being met and a pleasure to work with, I would recommend Mums helping hands highly to anyone.

Amar Singh

17:31 05 Mar 19

Today was my first time using Mums helping hands cleaning services and it definitely won’t be my last! The ladies who arrived at my home, Maria and Charlotte were extremely thorough and meticulous with every nook and cranny. The carpet cleaner is friendliest and up beat person I have met Patrick did miracle...never thought my carpet would look clean as it is Great cleaning, good people. I can’t ask for more

Paul Daye

14:09 05 Mar 19

We had a large stain on our sofa that I had tried to get rid of, which didn’t work at all. Not only did the original stain remain, but I caused watermark damage too.I contacted Mums helping hands, sent them pics of our sofa and they were able to send through a very reasonable quote straight away, and come the next day.Stain was removed and they also gave our sofa a great smell and clean.I’d have no hesitation in recommending them for stain removal.

God Sun

12:48 03 Mar 19

Cleaning an entire house can be really bothersome and time-consuming, so hiring well trained and competent cleaners will be of great help. No need to look around for home cleaning services in Nottingham is ready to give you a hand. You are not just willing; you are also devoted to delivering great and honest service. Thank you very much as we are grateful for your hard work. Will definitely be calling you again. Thank you

amit

15:58 28 Feb 19

I used mums helping hands to carry out mould removal in a grade 2 listed property. Patrick carried out the work to a high standard, he was very professional, courteous and sympathetic to the needs of the building and the tenant. I would thoroughly recommend their services.

Paul Thorneycroft

09:12 01 Feb 19

Contacted Mums helping cleaning services for regular cleaning it has made such a difference - we actually get a whole weekend now! Initially, I was a bit unsure about getting a cleaner but now I would absolutely recommend it to everyone. Claire our cleaner is friendly and professional - she came around and answered all our questions. It didn't take long before we met with our cleaner and we have been perfectly satisfied with everything since. Mums really has given us back our time. Thank you!

Sarah Harper

19:54 31 Jan 19

Great service!Overall I'm very satisfied. I tried a similar service once before, and it was cheaper... but I got what I paid for. In this case Olivia did an amazing job--working very hard for just over two hours.(This is all based on just my first experience. But I will be using Mum's Helping Hands again.)

Jessxca X

19:59 28 Jan 19

I am dealing with the sale of a deceased persons estate and the empty house seemed of no interest to anyone who looked. Mums helping hands cleaned some carpets and washed over a good number of walls and ceilings everything looked much better. The first person to look at the property after the cleaning is coming back for a second viewing. It's made that much difference. Patrick is very helpful and friendly. Thanks again for your hard work definitely deserves 5 Stars.

Tunisha Johnson

19:00 28 Jan 19

Mums helping hands, Cleaning are fantastic. I have nothing but praise for Mums cleaning team. They left our professional kitchen spotless and gleaming. They were also friendly, professional and easy to deal with at every stage. I would not hesitate to recommend them to any other businesses. You cannot go wrong!

Mon Coley

18:18 28 Jan 19

I just had a carpet clean completed for a fully carpeted house. David came on time, and did the job in an hour with excellent results. I booked a day in advance so I was very impressed with the speed of everything done. They brought heavy duty equipment to the property and the carpet looks like its new. I Highly recommended this 5 star service!!!!

Reg Eye

22:22 06 Sep 18

Wouldn't trust my dog with anyone else! I have used Mums dog Walking since moving to Nottingham 2 years ago and am so happy with their service. My dog absolutely loves going on his walks and I can see this from his excited reaction when the team arrive to collect him every day. The knowledge and experience that Jayne has with dogs is second to none and I feel totally confident that my dog is well looked after while in their care. Highly recommended.

Pete Carter

19:44 06 Sep 18

Very happy with the service provided, the team was very responsive by emails and clear on prices and what would be included in the cleaning. They did a great job on the day and I got the totality of my deposit refunded. They also have very competitive prices including curtains and carpet cleaning. I definitely recommend!

Alfie Nikitis

18:08 01 Sep 18

I've used their domestic cleaning service for the first time. Overall I found them very nice and professional. The job they did in my flat was simply amazing. I wanted special attention to the floors in the kitchen and bathroom and they carried out my all instructions. Satisfied and definitely will recommend to friends and family

Samuel Deen

17:10 01 Sep 18

We appreciate your dedication to excellent service provided to our facility Monday-Friday. Your crew has been doing a wonderful job and we are happy with their work. Your crew exceeds my expectations and I congratulate A+ Cleaning for their commitment to outstanding service. I would recommend your company to any business looking to get professional cleaning services.

Maya Limbachia

17:08 01 Sep 18

Pete Carter

19:23 23 Aug 18

This company have great customer service, within 10 minutes of me enquiring online I had a call back and got everything booked in for a few days later. The technician was prompt and very polite. He cleaned our dining chairs and footstool which all came up beautifully. I would defiantly recommend go for cleaning as I had a great experience and will use them again in the future.

Louise Hayes

18:30 21 Aug 18

Thank you so much for the wonderful job your team did. Cecilia did a great job. I cannot come up with a single suggestion for next time, because everything was done perfectly. I have a very stressful job and a 2-year old. Coming home to a clean house is a blessing. I can spend time with my son and husband and not worry about the mess. I look forward to the next visit!

Megan Rowley

18:09 21 Aug 18

These cleaners truly deserve 5 stars. These guys even opened up my scary kitchen cupboards, took everything out and cleaned them, then organized everything back into place much better than I ever could. They did everything I would expect and more.

Charna Prime

12:08 21 Aug 18

I Recently moved to Nottingham and had my new place cleaned with this company. I've made a cleaning appointment for 9:30am and everything went well. The two ladies came with all their equipment and worked carefully. Everything that I've requested was done ( which was very good). I liked the service and the price they quoted.Thank you.

andrew Mckendrick

18:19 20 Aug 18

I am very pleased with your cleaners. They did a truly amazing job, they clean to such attention to detail. We are more than delighted with the result. Thank you for responding so quickly to our request . I wouldn't hesitate for a minute in recommending your service to other family members and friends. Thank you again

mikayla learna

17:53 20 Aug 18

The cleaners were a very helpful for us as we moved out and needed our deposit back. I felt like everything happened very smoothly and with precision. I would highly recommend this cleaning crew. Joanna is amazing with kitchen cleaning, the bathroom is very clean, overall a great service. Would definitely use again.

Oliver Blake

15:54 20 Aug 18

I have used Mums Cleaners on 3 separate occasions. Once for moving out of my rented property and moving into my new property and again after the builders completed the works to the extension. Each time they did a fantastic job. The cleaners arrived on time with all the chemicals and equipment and made a start straightaway. I left the cleaners to it and when I returned I was amazed at the results. The office staff are always very professional and polite. I would definitely recommend Mums Cleaners to all my friends and family.

Andre F

16:28 16 Aug 18

I asked a friend about End of tenancy cleaning services she knows and she told me she used your services before and was happy with the result. So I called you and had my old apartment cleaned before I move out. The landlord had no remarks and I was able to leave my tenancy there with no issues at all. Thanks again, would recommend.

C Mck

16:03 29 Jun 18

Always offering a brilliant service even at the bustiest of times. We use this company for numerous monthly cleans and all end of tenancy cleans. If there’s ever an issue, which isn’t often, they return immediately. Brilliant staff, reliable and friendly. Highly recommend to landlords and students within the Nottingham area!

Madelaine Cunningham

08:33 29 Jun 18

Thank you Mum's for our cleaner Christina, shes an excellent house cleaner. She always leaves my flat spotless, she also pays a lot of attention to details and the bathrooms. Are always cleaned impeccably. She will do any laundry if needed and always asks exactly what you need on each visit. Definitely recommend to friends and family.?

K Gordon

17:49 24 Jun 18

I've used Mum’s Helping Hands twice now - once for end of tenancy cleaning and most recently to clean a flat I was about to move into - and both times I have been incredibly impressed with the standard of the service. The cleaners went above and beyond and everything looked like new when we walked in. They were happy to be flexible in terms of key collection and brought all their own equipment so it really was very easy and efficient. Highly recommended!Then click on post

Bee Burd

16:53 19 Jun 18

would give more than 5 stars if I could! Absolutely professional and efficient carpet cleaning delivered by Mum's Helping hands. There are no marks of dirt and all stains have been removed. A shiny result that honestly I didn't expect. High recommendations, the best cleaning service Ive ever used.

Demus622

12:16 19 Jun 18

I had a carpet cleaned. Superb job! They arrived on time, were very polite and worked in a very professional manner. They listened to what I needed and went above and beyond what was required. I will be using them again and I have already recommended them to two of my friends and a family member. Great job guys and Thanks!

Jon Tarke

14:22 13 Jun 18

Mould removal service - Lovely guy from Mums Helping Hands managed to achieve this transformation. An amazing improvement after years of trying to shift it. I honestly didn't think it was possible!

Claire Naylor

09:13 15 May 17

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