Having a home helper

Direct Payment Care Packages - Mum's Helping HandsHome help is not just for the elderly

Mum’s Helping Hands recognises that there are many reasons people look for help at home and at certain times throughout their lives. Most of us have either been in a situation where we’ve needed a helping hand or, at the least, we can picture a time when we’d appreciate another person around to offer assistance or an extra pair of hands.

An extra pair of hands and a listening ear can be just what you need after the birth of your baby, following hospital treatment, an operation or a fall, coming to terms with a bereavement and living with a chronic illness or disability. At times like these most people want to be in their own homes but being alone at home all day may not be practical.

Your home is your safe haven, a place to relax, to unwind, to recover and recuperate. It’s that feeling when you put the key in the door after a long hard day and you can be yourself in your own familiar space with your own things around you.

Having a home helper to make life easier by taking care of every-day tasks until you get back on your feet can be a lifeline and can give you the independence you need to stay at home.

Home Help Packages 

Mum’s Helping Hands provide a wide range of home help packages designed to meet the individual home help needs of people who  Just require a helping hand. We understand that it can get very expensive to use multiple providers for several different services and this can be very difficult to organise. We know the importance of individual needs therefore Mum’s Helping Hands can tailor-make packages at affordable rates.

There are several services that may assist you for you to live independently that are listed below:

Domiciliary Care - Companionship


Companionship and socialising is important to clients who may be socially isolated or if the client’s in-home carer is away from the home for a short period of time. The time spent with each client is managed on an individual need basis.

The carers offering companionship for clients are highly ethical, highly trained and friendly without being overbearing. They focus on the client and their requirements for their allotted time to let the client to enjoy their time with a companion that is suited to them.



Domiciliary Care - Social Outings

Social Outings

This offers clients an opportunity to be taken out by the carer who can drive, accompany them to the shops and help carry their shopping. If necessary the carer can actually shop, do banking or pay bills for the client while the client remains at home or in the car.

Carers who accompany clients to the shops, bank or Post Office are trained, honest, cheerful and caring. Clients are safe with carers who stay by their side whilst shopping or if the client prefers, wait while the client does their own shopping and helps pack, carry and unpack the client’s goods if necessary. The carer’s vehicles are well maintained and fully insured.


Domiciliary Care - Domestic Help

Domestic Help

Expert domestic help is given to the client such as vacuuming, washing, hanging out washing, sweeping, cleaning floors, washing up, cleaning bathrooms, making beds or helping in any way necessary inside the home. Professional spring-cleaning can be organised by the company if needed.

Our carers are also trained and qualified to NVQ Level 2 in cleaning. They are hygienic, cheery, congenial, and methodical in their approach and give attention to detail while cleaning.



Domiciliary Care - Meal Preparation

Meal Preparation

When a client is unable to prepare their own meals at home because of post-operative difficulties, dementia, lack of mobility or other problems, a carer can provide help with meal preparation such as chopping up food to be cooked at a later date or actually preparing and cooking the client’s meal for them.

All meals are hygienically prepared, created with care and prepared according to the client’s or their in-house carer’s instructions.



Domiciliary Care - Transportation


Transport can be provided for the client to visit doctors, hospitals, shops or whatever the client’s individual need is. If the client has their “Disabled Parking” card, we will still be able to use Disabled parking areas to make their outing as easy as possible.

All carers are punctual, careful, safe, comprehensively insured drivers who abide by the rules of the road. Carers will wait for you while you attend your doctor, physiotherapist or dentist and take you safely home.

Provides care and assistance to a client who has recently returned home from a hospital stay or operation and is recuperating. This is usually a short-term type of assistance and consists of help with domestic work such as washing, cleaning and occasionally food preparation or shopping.


Domiciliary Care - Dog Walking

Dog Walking & Domestic Pet Care

We understand how valuable the companionship of animals can be to the elderly and disabled, but know that with age it can become difficult to care for them which sometimes means they can’t be kept any more, especially in the case of dogs that need regular walking. This is the last thing we want to happen which is why we offer dog walking and in-house pet care to ensure that our clients can remain with their animal companions without any difficulties.



Domiciliary Care - Garden Maintenance

Garden Maintenance

It doesn’t take much time for a garden to grow out of control, and as the work can be very physical a lot of our clients are unable to tend to it. This can be upsetting as spending time out in the fresh air can be very important to the elderly. We have workers who can help maintain a tidy garden by mowing the lawn, trimming hedges, planting flowers and other similar tasks.

If you require more information on our packages please feel free to contact one of our representatives on 0115 942 0028.