Accreditations and Memberships

We are accredited by the following bodies:

• UKHCA - "United Kingdom Homecare Association Ltd (UKHCA) is the professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors. UKHCA helps organisations that provide social care, which may include nursing services, to people in their own homes, promoting high standards of care and providing representation with national and regional policy-makers and regulators. The Association represents over 1,900 members across the United Kingdom, in England, Wales, Scotland and Northern Ireland."

• SAFEcontractor - Mum's Helping Hands Cleaning Company pride ourselves to be accredited with a leading-edge scheme: SAFEcontractor. This programme recognises very high standards of health and safety practice amongst UK cleaning contractors. Facility managers of large or small companies can no longer run the risk of employing cleaning contractors who are not able to prove that they have sound health and safety policies.
  Under the SAFEcontractor system, Mum's Helping Hands Cleaning Company  undergoes a vetting process, which examines our health and safety procedures, our risk assessment and our track record for safe methods of working. This accreditation is renewed annually by following a strict audit.

• BICSc - The British Institute of Cleaning Science (BICS) was founded in 1961. BICS is an indepentent body which concentrates on improving opportunities for education, training and qualifications within the cleaning industry. Through the achievement of these objectives the Institute seeks to achieve better recognition and status for the cleaning industry.
• Allergy UK - the leading national medical charity providing advice, information, and support to people with allergies, food intolerance, and chemical sensitivity. We are the first company to be working with them in this manner, and we hope this relationship will help to ease the lives of allergy sufferers.  Here's what they say about the Allergy Friendly Service award: "The Allergy Friendly Service listing is our latest introduction to help you find places to stay or services to use, which may be more suitable as they have made significant efforts, either in the products they use or the environment provided."

We are also members of the:

• Age UK - The Age UK Business Directory is the first on-line, one-stop directory to be developed specifically for older people. The aim of the Directory is to make life easier for thousands of older people, their carers, families or friends who will be looking for products or services tailored to their needs.
  Before a business can feature in the Age UK Business Directory, two customer references and a trade reference are normally taken.  They also check the member has current, valid and adequate insurance cover. Members of the Age Concern Business Directory have to agree to abide by the Customer Charter.

• Federation of Small Businesses - The Federation of Small Businesses is the UK's largest campaigning pressure group promoting and protecting the interests of the self-employed and owners of small firms. Formed in 1974, it now has  213,000 members across 33 regions and 194 branches.