Accreditations and Memberships

We are accredited by the following bodies:

UKHCA “United Kingdom Homecare Association Ltd (UKHCA) is the professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors. UKHCA helps organisations that provide social care, which may include nursing services, to people in their own homes, promoting high standards of care and providing representation with national and regional policy-makers and regulators. The Association represents over 1,900 members across the United Kingdom, in England, Wales, Scotland and Northern Ireland.”

SAFEcontractor Mum’s Helping Hands Cleaning Company pride ourselves to be accredited with a leading-edge scheme: SAFEcontractor. This programme recognises very high standards of health and safety practice amongst UK cleaning contractors. Facility managers of large or small companies can no longer run the risk of employing cleaning contractors who are not able to prove that they have sound health and safety policies.

Under the SAFEcontractor system, Mum’s Helping Hands Cleaning Company undergoes a vetting process, which examines our health and safety procedures, our risk assessment and our track record for safe methods of working. This accreditation is renewed annually by following a strict audit.

Allergy UK the leading national medical charity providing advice, information, and support to people with allergies, food intolerance, and chemical sensitivity. We are the first company to be working with them in this manner, and we hope this relationship will help to ease the lives of allergy sufferers. Here’s what they say about the Allergy Friendly Service award: “The Allergy Friendly Service listing is our latest introduction to help you find places to stay or services to use, which may be more suitable as they have made significant efforts, either in the products they use or the environment provided.”

We are also members of the:

CQC The Care Quality Commission is a non-departmental public body of the United Kingdom government established in 2009 to regulate and inspect health and social care services in England. This includes services provided by the NHS, local authorities, private companies and voluntary organisations – whether in hospitals, care homes or people’s own homes. Part of the Commission’s remit is protecting the interests of people whose rights have been restricted under the Mental Health Act.

Age UK The Age UK Business Directory is the first on-line, one-stop directory to be developed specifically for older people. The aim of the Directory is to make life easier for thousands of older people, their carers, families or friends who will be looking for products or services tailored to their needs.

Before a business can feature in the Age UK Business Directory, two customer references and a trade reference are normally taken. They also check the member has current, valid and adequate insurance cover. Members of the Age Concern Business Directory have to agree to abide by the Customer Charter.

Federation of Small Businesses The Federation of Small Businesses is the UK’s largest campaigning pressure group promoting and protecting the interests of the self-employed and owners of small firms. Formed in 1974, it now has 213,000 members across 33 regions and 194 branches.

SSIP Approved UKHCA Approved Safe Contractor Approved FSB Approved Age Uk Approved

 

Mum’s Helping Hands, working with Allergy UK to help improve the lives of allergy sufferers.

Allergy UK LogoWe are proud to announce that we are now working with Allergy UK with regards to our Mattress, Carpet, and Upholstery Cleaning, which is now classed as an Allergy Friendly Service. We are doing this because these services can all help to reduce dust mite allergen levels, working especially well when all combined, and reducing the levels of allergen can reduce symptoms.

 

Lindsey Allergy UK

“Allergy UK is pleased to be working with Mum’s Helping Hands, as one of our Allergy Friendly Service’s. Allergen avoidance is key in managing many allergic conditions such as asthma, eczema and allergic rhinitis, so a service that offers home cleaning using some of the most effective cleaning methods for reducing or removing allergens within the home will be a welcome advance for many allergy sufferers.”

Lindsey McManus, Executive Director – Allergy and Services, Allergy UK

 

Allergy UK is the leading national medical charity providing advice, information, and support to people with allergies, food intolerance, and chemical sensitivity. We are the first company to be working with them in this manner, and we hope this relationship will help to ease the lives of allergy sufferers.

All of the products we use for mattress, carpet, and upholstery cleaning have the Allergy UK Seal of Approval Award, which is given to products that specifically restrict or remove allergens from the environment of allergy sufferers and can be scientifically tested with measurable results. The type of products that currently hold the Seal of Approval Award include vacuum cleaners, steam cleaners, bedding, flooring/carpets, air cleaners, filtration and ventilation systems and professionally applied treatment systems.